Businesses are right to be optimistic about the potential of generative AI to radically change how work get done and what services and products they can create. They also need to be realistic about the challenges that come with profoundly rethinking how the organisation works, with implications for IT, organisation & workforce, culture, and corporate responsibility by design.

Companies need to invest as much in evolving operations and training people as they do in technology. Radically rethinking how work gets done, and helping people keep up with technology driven ‘change’, will be two of the most important factors in realising the full potential of adopting AI technology.

Sharing this foundational and thought-provoking article from Accenture - Gen AI LLM - A new era of generative AI for everyone