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Here is what some of our clients have to say: "David Mernagh has been a fantastic find for the Business Change Team in Suncorp. We were lucky enough to secure his services after his arrival from Melbourne, and he has brought creativity, maturity and professionalism to our operation. What makes David special, is his unflappable ability to effectively engage stakeholders on large, complex programs of work and achieve great outcomes for the business. David not only provides high quality change leadership on his assigned projects, but he is always looking to give something back to the Change Community of Practice through shared learnings and the coaching of his peers. David's achievements have been delivered via his work on Suncorp's International Accounting Standards Program, the insourcing of a key lending application, and his work on Suncorp's desktop upgrade project." Bartley Hassall
"David has a passion for Change Management that is only matched by his vast experience and supreme communication skills. David uses these communications skills to convey his strategic thoughts into a well received message while operating at various levels of a company from CEO to grassroots. I recently had the opportunity to have David apply his skills in leading a change management program of work, as part of a bigger project, that delivered a very effective transition and outcome for our customer. In this client facing role, he was able to quickly gain the respect of his customers and his commitment to meeting their challenging needs was second to none. I would have no hesitation recommending David for Leadership Roles." Craig McDougall
“David anchored the Change Management initiative during the SDP Project and later during the Integration Project at Suncorp. His exemplary communication skills, attention to detail, and appreciation of business requirements were of great help to the project. What was thought to be an insurmountable task was made easy with David's capabilities. I would recommended David highly to organisation’s undergoing 'Change' of any nature”. Kamalpreet Sawhney (KP)
“Foundations Consulting provided invaluable guidance and support throughout significant divisional and technology changes, which enabled smooth transition of these resulting in a positive outcome. The experience and source of information and knowledge is a great asset, which encouraged quality and timely delivery of our solutions and freed in-house resources to focus on other aspects of the project or process change. The enthusiastic and professional (yet friendly) manner of the consultants promoted a positive atmosphere and contributed to key shifts in the teams culture and way of working”. Tracey Confessore
“David’s pleasant manner made it very easy for me to work with him. Our project was sizeable, with goal posts forever moving. David kept his sense of humour throughout and kept me focused on the “real issues”. His expertise and precise planning, ensured that the project was finalized within realistic timeframes.” Sarah Casey
“Nikki has championed the Change cause within Infrastructure Integration and made in-roads into that fortress! Her willingness to never give up is always appreciated, even in the face of some insurmountable challenges with individuals. The rapport built with the various line of business has not gone unnoticed, and her persistence with briefing stakeholders has also paid dividends. She is highly regarded at the Steering Committee level and by Infrastructure management, her presence and contribution is always well received. Her ability to absorb knock-backs and bounce back with positive responses is also a fine attribute. Nikki is a pleasure to work with her and her opinions are always valued.” Wayne Patchett
“Cindy worked well with all members of the co-location project team. Her work was extremely thorough and she engaged with participants seeking clarification to make sure that objectives were achieved. Cindy was great in communicating well and driving other team members to perform to the deadline. We all need this assistance from time to time”. Mario Chetcuti
“Pamela is highly organised and motivated. During her role she provided change management across a wide range of businesses and people within the organisation, adjusting easily to the different approaches required. Pam is able to deal with the detail of the day whilst keeping an eye on the road ahead and proactively avoid the pot holes”. Michael Moseley
“David is a strategic thinker, able to design and then implement processes to support change. He has an engaging style of communication which quickly engenders buy-in and trust”. Michael Moseley
“Just a quick word of thanks to Foundations Consulting for the work Ruth Hine has done for Suncorp and, particularly, my project team. Ruth has been persistent in her objectives to provide my team with change management and communications support, and has paved the way for them to achieve their objectives through clear, concise, targeted and timely communications and change management support. It’s been a pleasure to work with such a professional change specialist!” Kristan Breedon
“Cindy has been a tremendous asset to our company. She started off working on training documentation for a major project and proved herself able to quickly understand new business processes and document it in an easy to use format. Her talents led her to assist with testing and training during the project, and again she shone in these areas. After the project was implemented she assisted with end user support, and was often the go to person for end users when they needed help. Her friendly personality, attention to detail and ability to quickly understand & communicate multiple business processes has added a lot of value to the company, and she has been deployed to assist with multiple smaller projects throughout the business over six months (and still counting) past her initial tenure. I thoroughly recommend her to any business looking for a high quality person to help manage business processes and/or provide documentation”. Chris Kwan
“During the establishment of two (2) key programs of work, Paula has been integral to the defining of the related communication plans and set the solid foundations for future communication and change approaches. Paula demonstrated a high level of professionalism and enthusiasm for the task at hand, and did not waver from challenges that can arise during programs of business and technical change. The Program Management Office team found Paula to very personable, well presented, organised, and was highly regarded by those who worked or liaised with her. It was a very positive and rewarding experience working with Paula who was able to share techniques and information relating to change management and communication that will benefit both the organisation and the future programs of work." Tracey Confessore
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