Our team of experienced professionals are committed to ensuring a successful outcome for you – no matter what the challenge may be.
David Mernagh – Managing Director
Over 20 years experience in business consulting & project/change management, specialising in strategic planning with clients, conducting business healthchecks, business coaching & mentoring, and managing business improvement projects that involve people, process & technology issues.
Project experience spans across a range of industry sectors, including Manufacturing, Wholesale, Retail, Government and Services (incl. Telecommunications, IT, Banking & Finance, Third Party Logistics & Transport, Charity Organisations, Health, Professional Service Providers, etc).
Over the years, David has had the opportunity to work with a diverse range of clients throughout Australia and internationally (incl. New Zealand, Hong Kong and South Korea), in both the large corporate & SME sectors.
Over 15 years experience in implementing effective HR & change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues.
Project experience spans across a range of industry sectors, including Banking & Finance, Insurance, Utilities (Energy), Mining, Education, Recruitment and Travel & Tourism.
Nikki has exceptional people management and communication skills (verbal, presentation & written), is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments & circumstances, and has always been commended for her exceptional client service & quality focused work ethic.
Over 17 years experience in implementing effective & sustainable change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues. Experience in organisational change, training design, development & delivery (instructional design principles), workshop facilitation, and stakeholder management & communications.
Project experience spans across a range of industry sectors, including Banking & Finance, Utilities, Telecommunications, Health, Rail, Government, and Retail.
Jacquie has exceptional people management and communication skills (verbal, presentation & written), is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments & circumstances, and has always been commended for her exceptional client service & quality focused work ethic.
Cindy Campbell – Business Analyst & Change Specialist
Over 15 years experience in business management and consulting, business coaching & mentoring, process analysis, training delivery, and managing business improvement projects that involve people, process & technology issues.
Project experience spans across a range of industry sectors, including Manufacturing, Wholesale, Retail and Services (incl. Telecommunications, RTO’s, etc).
Over the years, Cindy has had the opportunity to work with a diverse range of clients throughout Queensland in both the large corporate & SME sectors.
As an experienced professional with a high degree of business acumen, Cindy is highly enthusiastic and a quick learner, organised & thorough in her approach, displays excellent analytical & problem solving skills, and has experience in the Information Technology industry and the field of Staff Training, Procedures & Communications.
Cindy has exceptional people management and communication skills, is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments & circumstances, and has always been commended for her exceptional client service & quality focused work ethic.
Haydi Ekeberg - Experienced Project Lead & Change Manager
Over 15 years experience in implementing strategic change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues. Experience in organisational change, customer-based process design, requirements definition, IT solution design & delivery, strategic planning, training & facilitation, and project management.
Project experience spans across a range of industry sectors including: Banking & Finance, Insurance, Property Valuation, Tourism, Transport, and Government.
Haydi has exceptional people management and communication skills (verbal, presentation & written), is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments & circumstances, and has always been commended for her exceptional client service & quality focused work ethic.
5+ years experience in specialist communication roles as part of business improvement projects that involve people, process & technology issues. Experience in communications & stakeholder engagement, writing and copy-editing communication & training materials, program governance communications, marketing & advertising, as well as event & campaign management.
Project experience has been primarily focused within Health, Events Management, Real Estate, and Retail industries.
As an experienced professional with a high degree of business acumen, Kerri is highly enthusiastic and a quick learner, organised & thorough in her approach, and displays excellent analytical & problem solving skills.
Kerri has exceptional people management and communication skills (verbal, presentation & written), is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments & circumstances, and has always been commended for her exceptional client service & quality focused work ethic.
Melissa Neill – Business Change & Communications Manager
Over 10 years experience in implementing strategic communication & change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues. Experience in organisational culture change, process & performance improvement, internal communications & stakeholder engagement, training & facilitation, employee recognition programs, and community liaison.
Project experience has been primarily focused on the Banking & Finance industry as well as Not-for-Profit/Community Affairs (Indigenous organisations).
As an experienced professional with a high degree of business acumen, Melissa is highly enthusiastic and a quick learner, organised & thorough in her approach, and displays excellent analytical & problem solving skills.
Patricia Brennan - Experienced Project Lead & Change Manager
Over 20 years experience in implementing strategic change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues. Experience in organisational change, ERP implementations, process & performance improvement, human resource management, training & facilitation, benefits management and realisation and project management.
Project experience spans across a range of industry sectors including: Banking & Finance, Insurance, Utilities (Energy), Health and Government (Local, State and Federal).
Patricia has exceptional people management and communication skills (verbal, presentation & written), is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments & circumstances, and has always been commended for her exceptional client service & quality focused work ethic.
Over 10 years experience in implementing strategic change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues. Experience in organisation & culture change, stakeholder engagement & communications, system implementations, process & performance improvement, human resource management, training & facilitation, and coaching & mentoring.
Project experience has been primarily focused on Local & State Government as well as a range of clients in the private sector (incl. wholesale & distribution, construction, and professional services).
As an experienced professional with a high degree of business acumen, Jan has exceptional people management & communication skills, is highly enthusiastic and a quick learner, organised & thorough in her approach, and displays excellent analytical & problem solving skills.
Over 15 years experience in implementing strategic HR & change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues. Experience in business process analysis & requirements gathering, communications & stakeholder engagement, training & workshop facilitation, systems implementations, project management, as well as learning & organisational development programs (ie. leadership development and talent management).
Project experience has been primarily focused on the Travel & Tourism industry (Flight Centre) and the Professional Services sector (Door Training International).
As an experienced professional with a high degree of business acumen, Heike has exceptional people management & communication skills, is highly enthusiastic and a quick learner, organised & thorough in her approach, and displays excellent analytical & problem solving skills.
Lisa is an Organisational Psychologist with 13 years consulting experience in change management specialising in organisational cultural change, and in implementing effective HR & change management initiatives into large organisations. She has project managed and implemented OD and HR projects for a diverse range of clients whilst working as an HR consultant for a variety of management consultancies such as Livingstones Australia, Executive Talent Management, Assure Programs, ITAS, and Corporate Success Group. Lisa has also held roles as an internal HR Consultant for Flight Centre Limited where she implemented the SABA learning management and career planning system.
Project experience spans across a range of industry sectors, including Energy, Government, Retail, Health, Mining & Resources, Transport, and Travel & Tourism.
Lisa has exceptional people management and communication skills (verbal, presentation & written), is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments & circumstances, and has always been commended for her exceptional client service & quality focused work ethic.
Patricia Ladd –Experienced Project Lead & Change Manager
Over 15 years experience in implementing strategic change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues. Experience in stakeholder engagement & communications, system implementations, process & performance improvement, human resource management, training & facilitation, coaching & mentoring, and business case development & benefits realisation.
Project experience expands across a number of industries including Local & State Government, Telecommunications, Gaming & Entertainment, as well as coaching to diverse a range of small & medium businesses.
As an experienced professional with a high degree of business acumen, Patricia is highly enthusiastic and a quick learner, organised & thorough in her approach, has exceptional people management and communication skills (verbal, presentation & written), and displays excellent analytical & problem solving skills.
Paula McKay – Experienced Project Lead & Change Manager
Over 15 years experience in implementing strategic change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues. As an experienced professional with a high degree of business acumen, Paula is highly enthusiastic and a quick learner, organised & thorough in her approach, and displays excellent analytical & problem solving skills.
Project experience spans across a range of industry sectors, including Government (UK Ministry of Justice, UK Home Office, UK Dept of Work & Pensions), Banking & Finance, Insurance, Mining and Telecommunications.
Paula has exceptional people management and communication skills (verbal, presentation & written), is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments & circumstances, and has always been commended for her exceptional client service & quality focused work ethic.
Over 15 years experience in implementing participating in business improvement projects that involve people, process & technology issues. Experience in business process analysis/mapping & requirements gathering, communications & stakeholder engagement, systems implementations & UAT, developing user documentation & training materials, training delivery & workshop facilitation, and project management.
Project experience has been primarily focused within Local Government (Services Queensland/Ipswich City Council) and the Telecommunications industry (Telstra), with a range of additional roles in the private sector (incl. wholesale & distribution and professional services)
As an experienced professional with a high degree of business acumen, Rebecca is highly enthusiastic and a quick learner, organised & thorough in her approach, has exceptional people management and communication skills (verbal, presentation & written), and displays excellent analytical & problem solving skills.
Over 15 years experience in implementing effective HR & change management initiatives into large organisations, and participating in business improvement projects that involve people, process & technology issues. Experience in organisational change, business process re-engineering, research & analysis, training & facilitation, and project management.
Project experience spans across a range of industry sectors including: Utilities, Banking & Finance, Insurance, Transport, and Government.
Paul has exceptional people management and communication skills (verbal, presentation & written), is a terrific team player (although capable of working autonomously when required), displays a high degree of adaptability to different environments & circumstances, and has always been commended for his exceptional client service & quality focused work ethic.
Talented and experienced technology trainer (Microsoft Certified) with a proven record in planning and leading training projects & initiatives in support of delivering business change and strategic objectives.
Expertise in developing, facilitating and steering the execution of successful training programs associated with the implementation of key technology upgrade projects (incl. MS Office applications & Lotus Notes).
Project & professional experience spans across a range of industry sectors, including Legal Services, Aviation, Early Childhood, and Education.
